Tax Ombud Seeks to Ease Compliance Burden, Dispute Costs for Businesses.
John Nwabueze, has revealed plans to extend free tax complaint-resolution services to Says proposed NIPOST partnership to usher free complaint-resolution services to market traders, rural taxpayers Ombud says intervention will improve fairness, compliance without shielding taxpayers from lawful obligations Transport operators flag overlapping levies, complex tax rules as businesses seek clarity James Emejo and Precious Ologbondiyan in Abuja Tax Ombud and Chief Executive, Office of the Tax Ombud, Dr.
Speaking at a town hall meeting in Abuja, over the weekend, he said the move aimed to reduce the cost of resolving disputes with revenue authorities and ease administrative bottlenecks confronting small enterprises.
Acc9rding to him, the initiative, which involves a proposed partnership with the Nigerian Postal Service (NIPOST), may bring the services closer to taxpayers who may otherwise struggle to access formal channels for challenging disputed assessments, procedural irregularities and other grievances arising from tax administration.
This came as representatives of market associations, professional bodies, transport unions, airline operators and other private sector groups highlighted the need for simpler tax procedures and more effective dispute-resolution mechanisms. Although the proposed collaboration is yet to be formalised, its implementation could provide smaller businesses with a more accessible avenue for addressing tax-related complaints without incurring the costs and delays associated with prolonged disputes. Nwabueze said the Office was working towards formalising the arrangement with NIPOST to improve access to its services, particularly for taxpayers in underserved locations. He explained that the tax ombud was established to address operational, procedural and administrative grievances arising from tax and revenue administration through an independent, impartial and non-judicial process.
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